Visiting the Theater

How do I get tickets? Can I change my ticket?

Tickets are available through this website. We do not have a staffed box office phone line. If you have questions for the box office, please navigate to our home page and click the “contact” button for the specific production you are planning to attend. Please note that each production manages their own box office, so using the contact button rather than our email will get you more quickly to the right person to answer your questions.

Can I buy tickets in person? When is the box office open?

The box office usually opens 30 minutes before each performance, however this varies from production to production. If there are tickets still available, you can purchase them in person at that time.

Is there a way to see shows at the Connelly for free? Do you use volunteer ushers?

Sometimes! Click here to add your name to our list of ushers. You'll help us out before and after the show, and you'll get in for free. Not all productions at the Connelly user volunteer ushers, so the best way to hear when we need help is to put your name on our list. Please don't call or email us about ushering—we'll reach out when we need you.

Do you have any Covid-related policies I should know about?

As the conditions have changed rapidly throughout the pandemic, each show has its own policy, which you will find on the front page of our site.

I have an accessibility question.

Take a look at our page about accessibility here, and don’t hesitate to email us with any additional questions that aren’t answered on that page.

I left something in the theater. Did you find it?

Please email us and we'll take a look.

Where is the entrance?

There are two. The Mainstage entrance is the double doors with a red “Connelly Theater” sign above (the doors are usually plastered with a poster for the show currently playing). The Upstairs entrance is the easternmost door, with a metal “Theater” sign hanging above the door (in front of the door is a poster box for the Upstairs show currently playing). For accessibility information about our entrances, please see our Accessibility page, and of course, reach out to us with any additional questions.

What's the nearest subway?

The F to 2nd Ave. is closest. We're also a relatively short walk from Bleecker Street (6), Broadway-Lafayette (B/D/F/M), Astor Place & 8th St (6/N/R).

Where is the nearest parking?

Street parking is scarce. The nearest parking lot is Edison ParkFast at 167 Essex St. btw Stanton and Houston, about a 6 minute walk [map]. Please note that the lot next to our building is not a public parking facility and unfortunately is not open to our patrons.

Do any neighborhood establishments offer discounts to Connelly Theater patrons?

The Cabin NYC across the street offers a 15% discount. Just show your digital or paper ticket or order confirmation. The Cabin offers classic New American fare and cocktails both before and after performances. Check out their website for menus and more info.